The article below is headlined " Monthly average losses to NBN scams almost triple in 2019" and I am not surprised.
I've actually been at a customer's site when such a scam call has come through. Amazing.
“People aged over 65 are particularly vulnerable, making the most reports and losing more than $330,000 this year. That’s more than 60 per cent of the current losses,” ACCC Acting Chair Delia Rickard said.
“Scammers are increasingly using trusted brands like ‘NBN’ to trick unsuspecting consumers into parting with their money or personal information.”
As I've said many times before, when have "trusted brands" ever had the time to talk to you when YOUR ring THEM?
So the likelihood of them ringing you out of the blue just to be nice guys is pretty much Zero...
AND, if they ever really did ring you this way, you should still hang up on them, ignore them, and ring them, back on a legitimate phone number that you've found on your terms.
Read the connected artciles here as well.
Stay safe folks.