Get remote help
Please email me through my contact form for details on how to set up remote control support.
Once that is done you'll need to ring me as the session is interactive and requires both parties to be present.
Please call 0410 318 325 before going any further or if you are stuck.
NOTE: When I am with a customer my phone is off & diverts to a messaging service.
Please leave a message or text me with details of your problem and urgency.
Due to the increasing number of cold calls I no longer return calls that don't leave a message OR answer calls that don't show CALLER ID.
Hacking, Hoaxes and Scams
If you think you have been hacked, hoaxed or otherwise scammed here are some links to resources that can help you check things out before you panic...
1) Hang up the phone, don't call the number, don't answer the scammer in ANY way.
2) If you even suspect the scammers have any of your banking or financial details you should contact your bank IMMEDIATELY!
3) You should TURN OFF the compromised computers, modems, routers and devices and talk to your TRUSTED TECHNICIAN before turning them back on or proceeding in anyway.
4) Read the detailed information on how to respond here: https://www.ihatemypc.com.au/post/2019/03/29/how-to-protect-yourself-from-hacking-and-other-remote-control-computer-scams
Have I Been Pwned?
This web site checks your email addresses to see if they have been exposed through various known data breaches around the world.
The extent of the breach and what you should do about it i.e. your exposed data, is explained.
These types of attacks often take the form of extortion. The offenders will show you an old password (or perhaps a current password if you never change them) and use that as evidence that they have "much more" and that you should pay them to prevent release of this data.
All sorts of "other" scams
I have written about these extensively on my blog.
This is a link to all my current blog posts on this subject: https://www.ihatemypc.com.au/blog/categories/scams-spams-hoaxes-and-fraud