We all know the debacle that is the NBN. Many of us have been over-promised and under-delivered to with our NBN service. All the installation and connections dramas aside, the most common complaint is that people simply aren't getting the speeds they are paying for. The ACCC told the NBN Co. that they had to pay refunds to those people not getting what they'd paid for. Yet roughly 66% of eligible households have not yet taken up the offer to get their money back. https://www.
As I write this the Government is mopping up after a network breach... https://www.computerworld.com.au/article/657631/government-holds-off-attribution-parliament-hack/ The timing is funny but what prompted this blog post isn't so funny. Over the last few months I've been doing battle...kind of...by email on behalf of a customer who was honest on a Government assessment they were compelled to do as a supplier to the Government. This assessment required further queries from th